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CoolSpools Support

CoolSpools Support Portal

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Support Portal

Open Support Case | Review Existing Cases

The CoolSpools Support Portal allows you to open new cases and manage existing ones. If you are a client that needs access to the support portal, please contact: [email protected]

Documentation & Release Notes

Documents | Guides | Release Notes

All CoolSpools documentation in one place, including latest and previous versions of our software and guides.

Downloads

Latest software | Previous versions | Utilities

Access all of our software, including the very latest versions of CoolSpools Suite, Database, Converter and Email. All our previous versions are here too, along with their installation instructions and patch updates.

Download the CoolSpools datasheet

CoolSpools is a powerful but highly cost-effective information management toolkit for IBM i.
CoolSpools helps you give your users and customers the information they need, when they need it, how they need it.

Download the datasheet to learn more about how CoolSpools can deliver increased efficiencies to your IBM i environment.

Download the CoolSpools DataSheet

PDF format. 1.1mb

CoolSpools Guides, FAQ’s and Documentation

patrick amoy - IBM I tasks

Features

3 Everyday IBM i Tasks Made Easy

If you work in an IBM System i, AS/400 or iSeries environment, there are many applications on the…

jordon conner - Coolspools support

Features

CoolSpools Support

Here are a few of the ways that we keep our customers happy and our software up to such a high…

New Command GETSPLDTA

Guides

Guide: Retrieve Spooled File Data to a CL Variable

Use CoolSpools command GETSPLDTA to populate a CL variable with data from within an IBM i spooled…

FAQ's

FAQ: IBM i email troubleshooting

My emails are being sent/aren’t being delivered: how can I work out why?

FAQ's

FAQ: CoolSpools and OS/400 (IBM i)

With which versions of OS/400 is your software compatible?

PDF passwords and encryption

FAQ's

FAQ: CoolSpools License and Support Keys

What is the difference between CoolSpools license and support keys?

IT Managed services

News

CoolSpools go-live still on the back burner?

Ariadne Software (makers of CoolSpools) are an accredited IBM Business Partner, specialising in IBM…

Overlay alignment in CoolSpools

FAQ's

FAQ: CoolSpools and Overlay alignment

Why doesn’t my overlay line up properly?

CoolSpools and backup systems

FAQ's

FAQ: CoolSpools backup systems

Do I need to buy a license for my backup/D.R. system? Do you have special deals for backup……

All CoolSpools articles

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